Welcome to EssentialStores.com.ng We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
We may collect the following types of information from you:
a. Personal Information:
Full Name
Phone Number
Email Address
Delivery Address
Payment Details (processed securely via third-party payment gateways such as Paystack)
b. Automatically Collected Data:
Device information (IP address, browser type, operating system)
Cookies and usage data (pages visited, time spent on site, click patterns)
c. Transactional Information:
Order history
Product preferences
Communication records (including messages via WhatsApp integration)
We use your personal data to:
Process and fulfill your orders
Send order confirmations and delivery updates
Respond to customer inquiries and provide support
Improve our website, products, and services
Send promotional offers, discounts, or updates (only with your consent)
Comply with legal or regulatory requirements
We do not sell or rent your personal data. However, we may share your information with:
Trusted service providers (delivery partners, payment processors, etc.) who help us operate our business
Regulatory authorities when required by law
Marketing partners (only if you’ve opted in to receive promotions)
All third parties are obligated to keep your information secure and use it only for agreed purposes.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account or data at any time.
Our website uses cookies to enhance user experience and track traffic patterns. You can disable cookies through your browser settings, but this may affect some website features.
We use administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. All payments are processed through secure SSL-encrypted gateways (e.g., Paystack).
Under applicable laws (including the Nigeria Data Protection Regulation – NDPR), you have the right to:
Access your personal data
Request correction or deletion of your data
Withdraw consent to marketing communications
Lodge a complaint with a regulatory authority
To exercise these rights, contact us at admin@essentialstores.com.ng or 0903 783 9117.
Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.
We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be posted on this page with a new effective date.
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Essential Stores Nigeria
📍 Enugu, Nigeria
📧 admin@essentialstores.com.ng
📞 0903 783 9117